Support
A question about SynapDash? Answers to the most common questions are below. For anything else, write to us.
Write to us
For any question about the product, your account or an invitation: support@synapdash.com
For your personal data (access, export, deletion): privacy@synapdash.com
Email supportFrequently asked questions
- How do I get an invitation?
- Access is by invitation for now. Write to support@synapdash.com and we will reply as soon as a place opens.
- Which devices does SynapDash run on?
- On the web, by message and by voice. For the mobile app: Android first, iPhone next.
- What do you do with my data?
- Synap does not train any AI model on your conversations. You can ask for an export or the deletion of your data at any time. The details are in the privacy policy and the sub-processor register.
- How do I delete my account?
- From the app (Settings → Account → Delete) or by email to privacy@synapdash.com. The steps and timelines are on the Delete account page.
- How do I report a security vulnerability?
- Write to privacy@synapdash.com. The contact is also published in /.well-known/security.txt.